The wonderful aspect about being an investor is the number of highly intelligent people you get to meet. I'm usually the dumbest guy in the room, and it's comforting to know that I'm surrounded by a lot of smart people. I can hear a question asked to the entrepreneur, and usually get the correct answer.
However, it takes too much time. Smart people can come up with the answer, but they want to do it 'on the fly'. A networking event, pitch session, or meeting in a conference room is NOT the right time to figure out the answer. You should have analyzed, discussed, and prepared for that question before hand, at least a week (7 days) before you had to open your mouth.
If you listen closely to the questions asked during spontaneous meetings with investors, the majority of them are softball questions, open ended, and easily predictable. These questions ALL come back to "Why are you a good investment, for me?" The investor is looking for peace of mind, and probing to find holes in your story.
I had one entrepreneur complain that he didn't like talking with me. Any time I managed to punch a hole in one of his statements, I would use that avenue to breakdown the underlying structure of his argument. For some reason, he said I never took his answers at face value.
Being prepared, understanding what you want to say, how you want to say it, WHEN you want it to come up. These are all elements you must prepare for. Unlike film and TV actors, you don't have someone yell, "CUT!" and do a retake. Like a live stage performance, this is it. Time won't slow down; you have one chance to make an impression.
On being prepared. People have been spoiled with television and movies. Dialogue comes out smoothly. Answers are ready as the question is being asked. This is the audience you are faced with. I had a couple of classmates in grad school state they wanted to go in 'fresh' to meetings and presentation. Have some knowledge of the material, but not over-rehearse. I never agreed with them. A presentation is a show. You are supposed to inform, and in today's world, entertain your audience. Anything that disrupts the flow of information exchange, is a strike against you.
Toastmasters had an "err" count. "Umm, Ah, Err," etc. are all filler noises, used by people when thinking of the next word to use, or concept to convey. These detract from the force your idea. Other expressions, "like, thing, stuff, you know," and profanity, "fuck, shit, damn," are also used to kill time, or fill in dead sounds.
None of them help a presentation. ALL of them interfere in the 30 second elevator pitch.
We appreciate clear communication. <http://www.guardian.co.uk/online/news/0,12597,1304830,00.html>
The survey, commissioned by the smart phone developers palmOne, found that 81% admitted having negative feelings towards the sender when they noticed bad spelling or disconnected arguments in an email.
How you respond, when you respond, what you respond with, are all part of the message. I'll admit I'm not always clear, concise, and prompt with my communications, but I try. There's too much at stake not to be.